Protect (Whistleblowing Advice) Limited ("Protect", "we" or "us") is committed to protecting your privacy and ensuring the highest level of security for your personal information.
This Privacy Notice explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.
We take the sensitivity of our advice work and the confidentiality of advice line callers incredibly seriously and all calls to our advice line are protected by legal privilege.
Please read the following carefully to understand our views and practices regarding your personal information.
1. Who are we?
For the purposes of applicable data protection laws, the data controller is Protect (Whistleblowing Advice) Limited, a company limited by guarantee with its registered office at Green House, 244-254 Cambridge Heath Road, London E2 9DA.
2. What information is covered by this Privacy Notice?
In this Privacy Notice, "personal information" or "personal data" means information that (either in isolation or in combination with other information) enables you to be identified directly or indirectly.
3. What information do we collect about you?
We collect the following personal information about you:
A. Information we collect about you through our Advice Line and legal advice services:
We collect the following information from you when you provide it to us through the Advice Line, contact forms or other communication channels (e.g., email):
- Contact information including your name, email address and telephone number (mobile or home);
- Information relating to your employment (such as your position, name of your employer, the length of time you have been employed, tasks, etc.);
- Other information relating to your request for advice, which you provide to us in connection with your request for advice (this might include details of specific incidents or events);
- Unique case reference number which we generate to keep a record of your request for advice;
- Special categories of personal data, to the extent that you provide this to us in connection with your request for advice, including data relating to: trade union membership, health, race, ethnic origin, sexual orientation, political views and religious views; and
- [any other types of personal data collected]
As a general rule, users of our Advice Line service should not provide us with personal information relating to third party individuals (e.g., colleagues or managers).
B. Information we collect about you through Business Support and Whistleblowing Benchmark:
We collect the following information from you when you provide it to us through the Benchmark platform, online contact forms or other communication channels (e.g., telephone, email etc.):
- your name, job, title, email address, phone number, location (country) and your desired products;
- other personal information related to your request for products/services, which you provide to us when engaging with our sales team either online, by phone, by mail or in person, including billing information, telephone numbers (including mobile numbers) and e-mail address; and
- your communication and marketing preferences.
Where we receive information from Business Support and Benchmark clients about employees, customers or other individuals, the relevant client is responsible for ensuring that any such data is transferred to us in compliance with applicable data protection laws.
C. Information we collect about you from our website:
We collect the following information from you:
- where you have made a donation to us, information relating to your donation, including your name, email address, donation amount and payment card details; and
- information relating to your online browsing activities on our website, including pages visited and other metrics (see our Cookies Notice below).
4. How do we use your personal information?
A. Information we collect about you through our Advice Line and legal advice services:
| We process the following information: | For the following purpose(s): | Based on the following justification(s): |
|---|
| Contact information: Name, address, e-mail and telephone number (mobile or home) | Managing our relationship with you, including:
(a) Responding to your request for advice
(b) Keeping you informed about your request for advice
(c) Notifying you about changes to our terms or to this Privacy Notice
(d) Verifying your identity | Our legitimate interests in responding to requests for advice as part of our charitable goal of supporting whistleblowing cases through to effective resolution, which is in the interests of society at large or compliance with legal obligations to which we are subject |
Name, address, e-mail and telephone number (mobile or home)
Information relating to your employment (such as your position, name of your employer, the length of time you have been employed, tasks, etc.)
Other information relating to your request for advice, which you provide to us in connection with your request for advice (this might include details of specific incidents or events) | Processing your request for advice and providing advice in response to your request | Our legitimate interests in responding to requests for advice as part of our charitable goal of supporting whistleblowing cases through to effective resolution, which is in the interests of society at large or compliance with legal obligations to which we are subject |
Name, address, e-mail and telephone number (mobile or home)
Information relating to your employment (such as your position, name of your employer, the length of time you have been employed, tasks, etc.)
Other information relating to your request for advice, which you provide to us in connection with your request for advice (this might include details of specific incidents or events) | Anonymising information relating to your request so that it can be used for the purposes of whistleblowing research and campaigning. | Our legitimate interests in conducting research and policy campaigns as part of our charitable goal of supporting whistleblowing cases through to effective resolution, which is in the interests of society at large.
We will anonymise your information before using it for these purposes. |
| Special categories of personal data to the extent that you provide this to us in connection with your request for advice, including data relating to: trade union membership, health, race, ethnic origin, sexual orientation, political views and religious views | Processing your request for advice and providing advice in response to your request | Processing is carried out by us in the course of our legitimate activities with appropriate safeguards, or your explicit consent where required by law |
Name, address, e-mail and telephone number (mobile or home)
Information that you provide about our services for feedback purposes | Reviewing feedback that you provide to us in relation to our Advice Line and legal advice services | Our legitimate interests in improving our Advice Line and legal advice services as part of our charitable goal of supporting whistleblowing cases through to effective resolution, which is in the interests of society at large |
Name, address, e-mail and telephone number (mobile or home)
Information relating to your employment (such as your position, name of your employer, the length of time you have been employed, tasks, etc.)
Other information relating to your request for advice, which you provide to us in connection with your request for advice (this might include details of specific incidents or events) | Responding to requests from law enforcement and complying with our legal obligations | It is necessary for us to process your personal data in this manner in order for us to comply with legal obligations to which we are subject |
B. Information we collect about you through Business Support and Whistleblowing Benchmark:
| We process the following information: | For the following purpose(s): | Based on the following justification(s): |
|---|
Name, job, title, email address, phone number, location (country) and your desired products
Other personal information related to your request for products/services, which you provide to us when engaging with our sales team either online, by phone, by mail or in person, including billing information, telephone numbers (including mobile numbers) and e-mail address
Your communication and marketing preferences | Managing our relationship with your organisation, including:
(a) Responding to your requests for demos or |
